Date Available: April, this is a seasonal job

Job Title: Wet Planet Base Staff – Retail & Guests Services (full time or part time)

Based at: Wet Planet Headquarters

Reporting to: Base Staff – Store Supervisor

Overall description:

  • This position is part of a team of people which form the welcoming face of Wet Planet to arriving guests, and visitors to our store.
  • Team members work in the retail store selling souvenirs and photos, check-in arriving guests, in combination with working the espresso bar as a barista. Additionally, skills will be developed to take photos during our river trips, which are sold in the store upon return of the guests.
  • Team members are occasionally asked to drive shuttle for any of our river trips and classes. The work environment is professional, in an informal setting.

Period: 6 months (april through September)

Job Requirements:

  1. General interest in the outdoor industry, and Wet Planet offerings.
  2. Outgoing personality with ability to communicate well with guests, river staff and other base staff.
  3. At least 1 years of work experience in the Service industry.
  4. Ability to self-motivate and work unsupervised for short periods of times.
  5. Full time or part time availability during the season of operation (April through September). Has to be available to work Saturdays, Sundays and Holidays. Full time is 5 days a week.
  6. Have basic computer skills (i.e. photo programs)
  7. Show interest in personal development of skills and knowledge required for the job (i.e. interest to experience each Wet Planet trip/course, learn photography, commercial drivers license)
  8. Live in Columbia Gorge Area.
  9. Valid Food Service card for Washington State (can be obtained upon hiring)
  10. Although the environment is informal, a professional appearance and conduct is required.

Key responsibilities include:

  1. Providing the highest level of Guest Service by helping guests in the store with check-in for trips, retail sales, or general information.
  2. Be educated on all Wet Planet offerings, in order to comfortably provide information to sell trips and courses.
  3. Providing a welcoming professional atmosphere in the store by pro-actively helping and communicating enthusiastically with guests.
  4. Assisting with check-in of guests, arriving at Wet Planet for their trips.
  5. Assisting with data entry of guest waivers, upon departure of guests to river.
  6. Assisting with answering high volume of phone calls in a courteous manner, following the Wet Planet phone protocol.
  7. Taking photos on river in Husum, and sell in store.
  8. Assisting River Manager with shuttle driving
  9. Assisting with food prep for trips or BBQ events when needed
  10.  Taking part in opening and closing procedures, which include cleaning shop at the end of each day.
  11. Help maintaining a clean and organized work space.

Employment Availability:
April through September

Compensation:
$9 – $11 per hour, depending on experience.

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For questions, comments, or to talk with someone directly, email us at employment@wetplanetwhitewater.com or call us at 1.877.390.9445

If you have any doubt that team WET PLANET is one of the industry’s leaders, check out some of our key staff.